r/AmazonPrimeVideo Apr 05 '25

Help and Support Mega Thread

5 Upvotes

If you need help, have a tech question, are having trouble with the app, have a problem with your account, or are having some other type of technical problem please post it here.

Note, no one from Amazon monitors this subreddit. We do not work for Amazon.


r/AmazonPrimeVideo 2h ago

Question Countdown Spoiler

3 Upvotes

Does the bad guy John Wick the dog? If so, I would not be able to continue watching the show since I have the same breed of dog and it would be traumatic to me.

I would love to continue watching the show because I loved Jensen Ackles since supernatural and the first story arch was awesome!

Thanks for helping me!


r/AmazonPrimeVideo 2h ago

Discussion Night of the living dead 1968

1 Upvotes

Why is there some guy speaking at the start and during this film? Like, was the movie hacked or something? It's some guy in a plaid shirt,with a southern accent from the 2020s just speaking over it and pausing it...


r/AmazonPrimeVideo 20h ago

Question Any excuse for removing the actor's names from watch screen?

10 Upvotes

I really enjoyed seeing the names of the actors during a movie. Has Amazon released any information as to why they quit doing this?

It seems everything that's good is getting stripped away. I've also noticed that the countdown on commercials is being removed sometimes.

What will they take away next?


r/AmazonPrimeVideo 1d ago

Discussion Twisted Metal

5 Upvotes

So glad I watched this show. It's really good. I can't wait for season 3.


r/AmazonPrimeVideo 15h ago

Discussion How do I decrease the size of these subtitles?

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1 Upvotes

r/AmazonPrimeVideo 8h ago

Discussion Does renting is really the only option left. Subscription doesnot having any credibility left.

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0 Upvotes

r/AmazonPrimeVideo 1d ago

Question Is Mussolini Son of the Century in any countries prime video right now??

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12 Upvotes

Please let me know πŸ™


r/AmazonPrimeVideo 19h ago

Question Listening to downloads w/ earbuds: English vs English Dialogue Boost?

1 Upvotes

Need to pre-download some movies for watching offline - seeing the option to select for audio: English or English (Dialogue Boost). On earbuds, which one makes more sense?


r/AmazonPrimeVideo 22h ago

Discussion Pay wall list

1 Upvotes

Is there a list of titles behind the Amazon Prime video paywall (need to pay extra to see)?


r/AmazonPrimeVideo 1d ago

Discussion Accessing Channel Subscriptions within Prime Video

2 Upvotes

I have been a member of Amazon Prime for years and am just now learning about channel subscription options within Amazon Prime Video.

My hubby is in Assisted Living and I am in Independent Living in a very nice Continuing Care Community. Our community provides a Comcast Xfinity subscription (with the cable box) in our monthly fee and I have upgraded both of our Comcast packages because he likes to watch old movies, Westerns, nature shows (like David Attenborough), some sports. I also have Apple TV+.

He is able to access Prime Video and Apple TV+ through the Comcast remote by saying "Prime Video" or "Apple TV" and it takes him directly to the auto login. I wish he could just browse everything without having to leave the Comcast side, but it doesn't work that way. He does have some cognition issues, but right now, can change the channels ok. I have it set up so that if he picks something with an extra cost, he would have to type in the PIN, which I have not given him.

I am thinking of subscribing to several of the specific channels offered through Prime Video, so that he can just access more shows by going into the Prime Video interface and not having to go to each specific app provider. Is this correct?

Also, for those of you with family members in this situation, what additional channels do you subscribe to within Prime Video?

Edited to add: Thank you all for replying. I will try a few of the subscriptions for a trial week and see how it goes!


r/AmazonPrimeVideo 1d ago

What Should I Watch? Looking for the Best Murder Mystery Movies (No Web Series, Please!)

18 Upvotes

Hey everyone!

I'm looking for some great murder mystery movies to watch. I’m not interested in web series, just standalone films. Any recommendations for suspenseful, well-crafted mysteries would be greatly appreciated. Thanks in advance!


r/AmazonPrimeVideo 1d ago

Discussion Beyond tired of the awful layout

5 Upvotes

Not sure what the deal is with Amazon. But are they trying to hide their better movies. I will search for a movie in a category and after a half hour normally just give up.

The weirdest part to me is the movies they say are trending or I would like or are popular right now......... When I go and look for one the majority of them are like 3s and 4s with the IMDb rating that's listed in the movie description.

Again I don't get it. I wish there was a way to have them list movies over a certain IMDb score. I know there are good movies hidden because I find them every blue moon. But it's simply not worth the time to search forever to try and find

They HAVE to change up their format completely!!!!! It's making me want to cancel, and honestly only reason I don't it's because of the free shipping of goods that goes along with the service.

Does anyone know of anything I'm missing. Is there a way to have them show me better stuff then the crap they always tend to show me as something id like. And then go and look and it's like B film that's never seen a movie theatre.


r/AmazonPrimeVideo 1d ago

Discussion Update made everything worse

5 Upvotes

Whoever was in charge of updating the media player should be fired! Now when I open Prime, it takes forever to load and everything is slow and keeps crashing. WHY TOUCH IT IF IT AIN'T BROKEN!


r/AmazonPrimeVideo 1d ago

Discussion This Sub is a Whine Fest

0 Upvotes

Same complaints, same posts every single day. I was wondering why it was in my feed so much. I was joined, somehow. Not anymore.

Prime shipping + Twitch Sub,+ Gaming perks + Video is still a good deal for me.

But this sub ain't...


r/AmazonPrimeVideo 2d ago

Discussion The annoying and pointless ads are also breaking subtitles and end of episode.

12 Upvotes

Ad starts playing at the start of the video, wow AD about a another Prime show, how utterly pointless.
Oh, the subtitles are playing in the background... Well, now the subtitles are off by the length of the ad. And the episode cuts short the length of the ads at the end.
Great, your website uses hardcoded duration for everything.

And you expect extra payment to fix your obvious development errors or what?


r/AmazonPrimeVideo 1d ago

Discussion Who else is sick of ads?

0 Upvotes

I've had Amazon prime for about 10 years now. I havent used it much in the last 2 or so years. I come back today and now everything i try to watch has ads? I know this has been standard for other streaming services like Netflix, Hulu, etc... but when is enough enough? Between ads and annual membership price increases, we're basically just coming back full circle to having a cable subscription. Ill be canceling soon as Im not a huge fan of having garbage ads shoved down my throat at every scene change in a film or TV show.


r/AmazonPrimeVideo 1d ago

Question Show won't load unless hardware acceleration is turned on. Anyone else?

1 Upvotes

I watch prime on my phone, and as of today nothing will load unless I have hardware acceleration turned on. Its super annoying caus if its turned on the app runs at 15fps. Anyone else having this issue?


r/AmazonPrimeVideo 1d ago

Question Screen rotating even though my screen is locked in phone settings

1 Upvotes

Hi all I'm having an issue where the screen rotates even though I have it locked on phone settings. I use Android mobile. I like watching while lying down and putting the phone vertically next to me but then it rotates back into portrait position. Anyone know how to fix this? It only started happening aftr this last update and it's making it impossible for me to enjoy watching anything. Is there a way of reverting the update?


r/AmazonPrimeVideo 1d ago

Discussion Can someone lookup a movie

0 Upvotes

Was wondering if someone with Prime can see if a movie is on there for me. The movie is called Bambi: The Reckoning it came out this year.


r/AmazonPrimeVideo 1d ago

Question does early access mean that the movie will release on prime eventually, and will be included with the subscription? so i dont have to pay at that time?

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0 Upvotes

r/AmazonPrimeVideo 2d ago

Discussion I guess my time here is done, see ya prime!

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201 Upvotes

r/AmazonPrimeVideo 1d ago

Discussion What does this mean ? Expired rights

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1 Upvotes

Not sure if this is a me issue or?


r/AmazonPrimeVideo 2d ago

Recommendation Butterfly

6 Upvotes

If you're not watching this show, what are you doing with you life? 🀣


r/AmazonPrimeVideo 2d ago

Discussion is amazon prime vid not working for anyone else? is it just me? πŸ˜…

5 Upvotes

r/AmazonPrimeVideo 2d ago

Question I am trying to watch Nurse Jackie Live, but a different show is playing. Does anyone know how to fix this?

0 Upvotes