r/Control4 • u/johnnystoicism • 15h ago
Alexa control of Sonos
Since I installed my C4/Sonos system 5-6 years ago, I have used Alexa to bring up music via my Sonos system, Alexa groups, and C4. E.g., "Alexa, play Beatles." The Beatles would then play over the Sonos speakers assigned to the kitchen group if I used the Alexa assigned to the kitchen group..
My C4 dealer just switched out my router and all the network stuff works just fine (C4 controls, etc.). I still have complete control of music via the C4 app and remotes, and I have not lost my voice control of C4 devices like lights and TVs, etc. But the voice request to the Alexa devices requestring music no longer works. This loss of function happened with all 3 Alexa devices in my home that are each separately assigned to Alexa groups that have Sonos speakers. Dealer has no idea why that happened and might be coincidental with router change. Says it might be Sonos or Alexa updates, etc.
Any ideas? I have disabled all the relevant skills and re-enabled them.