r/Firefighting • u/PhilosopherFull819 • May 29 '25
Ask A Firefighter Firefighter told me I shouldn't have called.
The smoke detector was going off from the car port underneath the garage apartments behind the 4plex I live in. I walked outside and saw no smoke or fire and found the detector. I mulled over reaching up and disabling it myself but I opted to err on the side of caution and report it. A truck pulled up minutes later and I showed the guys what I saw. The tallest one reached up and pulled it off and took out the battery. Another one got angry and said that I should "grow up" and "feel embarrassed" for calling. To which I replied I didn't want to turn off the alarm without confirming there was no danger that I couldn't see myself and thanked them and told them to have a nice day and they left. I imaging he was stressed and tired but can't help feeling like I did something wrong.
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u/ImpactHorror3293 May 29 '25
99% of our calls are "smells & bells", but we treat everyone as if it's gonna be a job, because the one time you don't, you'll have smoke pushing out the eves. We're a volunteer company with 2 stipend guys on during the day M - F and would never treat a resident like this. Not even when we answer a call to our mutual aid town next door who's company rarely gets out for alarms with "nothing showing" reported to Central (dispatch) by the caller. We try to evaluate the cause of the false alarm and even hang a new 10-year combo alarm if it seems to be a defective unit, bad battery, or if we have to put a hardwired system into test mode until a tech can get there to fix it. And always explain that they should never feel bad for calling, even if they believe it's a false alarm.
Stay safe!!!