r/GooglePixel • u/taskforcetom • 19h ago
Warning if you cancel your Pixel 10 preorder
I've had a Google One Subscription for years. I preordered the Pixel 10 Pro, which apparently came with a trial upgrade for Google's AI Pro plan. I canceled the preorder (actually to upgrade and get the XL model instead), and it canceled my whole Google One plan, not just the AI Plan trial that came with the device. I found out when all my apps started warning me that I was ~500GB over my storage limits and things would start shutting down soon if I didn't subscribe to Google One.
Not world ending, straight forward to resubscribe... but ironically I'm gonna have to cancel my XL preorder too now because I made that order while my Google One was unknowingly canceled so didn't get the store credits you get as a google One member and didn't get the AI pro Trial, which is actually pretty good and I'm not going to pass up on.
Pretty dumb behavior to cancel an existing subscription because of a canceled pre-order for a completely separate product. I doubt the sales team at Google wants this...
EDIT: Haha, just realized that it was actually worse than that. I had to look back at my receipts but I was actually ALREADY PAYING FOR GOOGLE AI PRO before I put the first pre-order in. And by canceling that pre-order, they canceled my paying subscription. Brilliant.