r/HealthInsurance • u/arwenthenoble • 14d ago

Claims/Providers Full office visit co-pay charged for MyChart message

I had a question about a temporary medication I was taking and sent a message via MyChart. The message was only regarding the medication (no other health questions were asked).

I received my EOB and was charged a full $50 co-pay like when I go in person for a visit or have a full video visit. When I looked online, I see in general messaging costs listed as much lower than a visit. Does this mean my insurance doesn’t differentiate a full visit from a brief question in a message? If I had known, I would’ve scheduled an online telehealth visit instead.

I’ve had a lot of medical costs this year and another random $50 stings. I will avoid using MyChart going forward.

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u/AnteaterStreet6141 13d ago

Curious. Why is it ok to expect lawyers to be compensated for phone messages but physicians should do it for free?

3

u/Quick_Parsley_5505 13d ago

As a lawyer, let me tell you how clients feel about a $50 phone call. No hints.

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u/[deleted] 13d ago

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u/[deleted] 13d ago

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u/HealthInsurance-ModTeam 13d ago

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u/[deleted] 13d ago

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u/HealthInsurance-ModTeam 13d ago

Your post may have been removed for the following reason(s):

**Please be kind to one another, and comment in good faith. It's imperative this community is a welcoming space to all.

There's zero tolerance for hatred, malice, or threats of violence**

  • Rule 6

Do not reach out to a moderator personally, and do not reply to this message as a comment.

You can review the community rules here.

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u/psam6 13d ago edited 13d ago

How is it “slimy” for doctors or lawyers to expect payment for their time, expertise, and liability? I’m not trying to dismiss the bad experience you had with your doctor. But don’t you believe people should be compensated for the work they do?