r/HospitalBills • u/Fit_Employee_9673 • 14d ago
Ambulance bill (Bells)
I received an ambulance bill for 3k. I had taken my 2yr old to urgent care for breathing issues and she was unable to be off oxygen and had to get transported to the hospital.
However, I remember when they asked me they said “you could drive her though I’m sure you don’t want to” or take the ambulance. Given the fact that her oxygen would not stay above 85 without oxygen I felt uncomfortable driving her for 35min so I opted for the ambulance.
Now I have this bill which I will clearly need to dispute, but have no idea how to state “it was medically necessary”.
For reference, I had to take her to urgent care 2mo later and they stated “we cannot let you leave if her oxygen levels are this low” - is this the fault of the urgent care not demanding the need for the ambulance?
I hate with all of my being the situation we are always in regarding health insurance - this entire system can eat a d*ck.
3
u/Chickennuggetslut608 13d ago
Was the ambulance ride denied by insurance or is it simply being applied to deductible?
If it was denied by insurance, call and find out why. If it was the diagnosis you can ask the ambulance company to review if it was billed correctly. Or you can appeal with a letter from the doctor who saw her at urgent care.
If it went to deductible, then there's nothing to do. Ambulances are not free and your insurance put it toward your deductible.
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u/Old_Draft_5288 13d ago
Medically necessary as child needed continuous 02.
Issue is likely that it was a private ambulance though
1
u/Cheerfully_Suffering 12d ago
This is most likely the case. Billing the OP probably is charging at a higher rate than what would be covered by insurance. Its also easier for them to just drop a letter off for the patient to fight than the ambulance fighting with insurance to get paid
1
u/saysee23 14d ago
Does the ambulance Co have your insurance? See if there was a certificate of medical necessity included in the transfer paperwork.
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u/OneEyedTreeHugger 11d ago
I’ve had a couple of ambulance bills not covered by insurance even though they were medically necessary. I called the phone number on the bill and asked if they offered any financial assistance. After submitting documentation of my income, they significantly discounted the bill and then offered me a payment plan for the remaining amount.
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u/lgbtq_vegan_xxx 11d ago
Sounds like you should’ve driven her to the ER initially instead of Urgent Care!
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u/Tech_Rhetoric_X 11d ago
Although the No Surprises Act doesn't cover ground ambulances, over 20 states have enacted legislation.
Each state's laws are different, so you must investigate for yourself.
In general, the laws only apply to fully insured plans (not self-funded employer plans) for public and private ambulances. However, Maryland and Colorado rules only cover private ambulances.
For more information, https://www.healthinsurance.org/glossary/no-surprises-act/#states
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u/Foreign_Childhood_77 11d ago
Two years ago my husband was taken to the hospital in an ambulance for a mental health emergency. Basically the cops found him and took him away in an ambulance. My insurance paid 500 and I was sent a 3k bill. I never paid it. I never got another bill after the first bill. Idk what happened with it. Never got a collections notice or anything. And it never affected his credit score.
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u/missmargaret 14d ago
I always thought that facility-to -facility transfers were covered by insurance. Check yours for that.
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u/Public-Proposal7378 13d ago
An urgent care to hospital does not count as infer-facility transfer. It’s no different than calling from home.
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u/Public-Proposal7378 13d ago
It’s based on the diagnosis/documentation from the EMS crew, as well as the hospital. You need to appeal it, but you saying it was medically necessary won’t make them change the denial. Short of active lifesaving measures, most insurances will deem transports unnecessary and deny them.
0
u/BostonDogMom 14d ago
Step 1: make sure that ambulance company has your health insurance information and ask them to submit a claim
Step 2: ask ambulance company for an itemized bill or run report
Step 3: submit the notes from urgent care to your health insurance company to show that the trip was medically necessary. You might have to appeal if your insurance denied the claim.
Step 4: talk to ambulance company about payment plan
Step 5: look into the consumer protections on medical bills in your state. For example: in Colorado any amt under $500 cannot be used to determine credit worthiness. So I make sure my balance at all providers stays at $499.
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u/voodoobunny999 14d ago
Regrettably, you are probably stuck with the bill. Medical necessity has nothing to do with it and ground ambulances aren’t covered by the No Surprises Act. Ground Ambulance companies rarely contract with health insurers because they would have to discount their services for essentially no benefit—nobody looks up which ambulance company is in-network when their child can’t breathe. They dial 911.
At this point, the best thing to do is contact the ambulance company and see if you can talk your way into a discount. Just know that you have very little leverage. You might also call your Congressperson and tell them to cover ground ambulances under the No Surprises Act, but I wouldn’t hold my breath (sorry for the bad pun) waiting for that to happen. It was a fundamental error to exclude ground ambulances in the first place.