Hello…Can someone assist with my medical debt question?
I received a letter from a creditor about a medical debt for my minor child for 2024. She had the same surgery twice (2022 and 2024)…Each time I paid half of the deductible before the surgery and nothing else after.
I sent a debt validation letter a couple weeks ago got this last surgery in which they sent the itemized bill (2024) from the hospital.
The problem is, my payment is not included.
Before the surgery, I received an email from their system stating what I needed to pay before the surgery. I made the payment online, in which I have found proof through my receipt and HSA account payment.
Just thinking about it….It is possible that it went toward my previous debt for the same procedure or another medical bill of hers…I’m not really sure.
The bill is more as they state it’s their fee in addition to the bill (total $3666)
What would be my next steps? Is there a website that shows the steps that I should follow or can someone explain to me what I need to do now? What letter or correspondence/communication is next?
I attempted to find information online but don’t see anything about this scenario.
Just to clarify…My payment is not reflected on the ledger of payments. There is about $400 added as their fee, I assume…It’s included in the total amount owed that they sent on their letter. I paid $1600 before the surgery.
Also I am looking to purchase a home soon (in couple months). This debt is not on my credit report. What do I need to do to not have this effect my credit.
Please help!!!!