Hi all, I need some advice.

In July I found a flat in Milan, Italy on Idealista. When I visited, a girl showed me the apartment. But afterwards, I’ve only been dealing with a guy (let’s call him Marco). The contract is in the name of “Laura Rossi” and Marco says she’s his wife. He sent me the visura catastale that shows she owns the place. The IBAN for payments is in the names “Laura Rossi & Davide Conti.”

So far: I already paid a 2700€ deposit. We signed a contract. I told Marco I would pay the September rent instantly at the same time as key handover, but he refuses. He insists I must pay rent first, wait for the money to clear into his account, and then he will come to give the keys.

Other weird things: He sent me his ID but cropped it (cut off his photo and birth year). Refuses to send me the his wife’s ID. Keeps delaying contract registration at Agenzia delle Entrate, saying “my accountant is on holiday”, “he isn’t in the office yet”. His WhatsApp Business account was created in July (same time I found the ad). When I push back, he acts offended, says he’ll “refund if I don’t trust him,” but then continues.

I’m stuck: I’ve already risked a lot of money, but I don’t want to send more without keys.

Is this just normal Italian landlord mentality (rent first, keys after)? Or does it sound like a scam? And if it is fraud, would Milan police actually help with a denuncia, since I have the contract, visura, and bank transfer proof?

Hello,
I'm from Slovakia, long-term living in Czechia and I have my car registred in Czechia as well. I was parking at parking lot by Billa nearby Schwechat Airport.
I shopped there and took a small break. Few days ago I got a fine around 80€ from private company - ParkDepot - stating that I exceeded parking by 19 min. (max. 30 min.).
Since here in Czechia (and back in Slovakia), usually only police and municipalities can charge you a fines. Even Czech goverment warned, that fines from abroad are genuine if they are sent from goverment officials, translated to czech and when you receive it by mail, you have to sign the delivery note. So since I find it odd...

I responded with email, that I was shopping at that place, didn't notice any sign about parking limit or fee. And I disputed the amount of fine, for such minor "offense".
I got an email from them, that signs and sign with terms of use of their parking lot are clear.

I again disputed, stating that marking was not clear, at least not at the moment I visited. Signs were covered by other parked cars and entry sign was on other side of the road. Also they've sent the copy of sign at parking lot with Terms of Use and it was only in german language, which I don't speak. Also I mentioned (and from what I have found online) that:

I genuinely used the parking lot for shopping at Billa. The claim of €87 for exceeding the parking time by only 19 minutes is clearly disproportionate, as fines for similar minor overstays are usually in the lower tens of euros.

With reference to ABGB §879 (3) (voidness of immoral contract clauses) and KSchG §6 (unenforceability of excessive penalties for consumers), I am willing to pay a reasonable amount for the exceeded parking time, including the handling fee stated in your terms and conditions.

After this e-mail I got just really short answer, practically saying..
Pay what we ask on time, otherwise there will be fines from delaying the payment and eventually civil dispute at court.

On top of all of that, I contacted Billa regarding this issue, since I believe, that as customer I shopped at them and I shouldn't be charged at all. Got no answer so far.

TL;DR: What my doubts are:
- how ParkDepot (as private company) acquired information about me as owner of the vehicle - GDPR
- is such fine legally claimable under Austrian/European law or is it just a trap for foreigners who will pay under duress?
- can I appeal to the laws ABGB §879 (3) (voidness of immoral contract clauses) and KSchG §6 (unenforceability of excessive penalties for consumers) in this matter?
- is such company willing to go to court and is this "damage" enforceable internationally? - found this:
What happens if I don't pay?

If you do not pay, it is possible that the monitoring company will send further reminders through various partner companies.

Only after a successful court case can the company enforce the debt with coercive measures. The ECC is not currently aware of any cases in which a foreign company has enforced a claim in court.

I'm don't have problem to admit a mistake, but I have concerns about legality of such business practice - morality of it is another story.

My mother-in-law had breast cancer and has been on Nolvadex-D (20mg daily) for over a year and a half. Before that, the same doctor prescribed Stefaplex for several months. Since starting treatment, she became increasingly foggy, to the point where she could barely think straight, move at a normal pace, and was extremely emotional and tired.

She repeatedly went back to her oncologist with these concerns. Instead of investigating, the doctor simply lowered her dosage and suggested “something is wrong with your brain” advising her to find a way to get a brain scan on her own. No referral, no urgency, just dismissal.

Eventually, after seeking further testing elsewhere, my mother-in-law was diagnosed with Parkinson’s disease.

When she returned to the oncologist (this time with my sister-in-law present), the doctor commented that it seemed my mother-in-law “couldn’t understand anything” at appointments, yet had never acted earlier to investigate. When asked why she ignored the signs, she responded with “I don’t know anything about Parkinson’s.”

This feels like negligence. The doctor dismissed her symptoms for far too long, and now she has Parkinson’s that went unchecked and untreated.

My questions: • In Greece, is there any legal path for medical negligence or malpractice in a case like this? • How difficult is it to prove that a doctor’s inaction caused harm or delayed treatment? • Is this worth consulting a lawyer about, or are such cases almost impossible to pursue?

I know her diagnosis can’t be changed, but I feel like the doctor took advantage of her trust and ignored serious symptoms.

As above. I am not technically an employee of the company but a supplier providing services. Worked there for 15 years. They suddenly wound up 7 days ago so many of us in various European countries are now jobless. I am owed 2 months of invoices. The CEO says he will pay tomorrow but if the company wound up a 7 days ago, is that even possible?

If I don't get paid then does anyone have any idea how this would work crosa-border in terms of solving this pay issue? What are my options? The company are headquartered in Luxembourg.

I have been having issues with the Ebay client support for 3 months or so now and I'm fearing being sued over not paying cancellation fees.

A few months back, someone bought something from me on an ebay account i hadn't logged in for a year or so, unfortunately i had moved out, changed numbers and didnt have the thing they were trying to buy. I can't log back into my account because i changed phone numbers and the ID verification doesn't work because the information on my account doesn't match the one on the ID (I put an username bc i didnt know you had to put your legal name on the website). I reached out the same day to the support via phone, they promised to fix the issue within 48 hours. Nothing happened so I call again a few days later and they told me on the phone that the demand for the phone number change was refused, so they issued a new one. Once again nothing happens so I call again, they never actually answer the phonecall and leave me waiting for an hour or so.

Having no luck in contacting the phone support i resort to emails, so I do and the email i get back tells me to do the ID verification (even though I clearly put in that it doesn't work), so i emailed them back again in response to explain it. It has now been two weeks, they didn't answer but they keep pressuring me about the cancellation fees I have to pay.

I have now sent a third email, but I'm scared about the potential consequences of not paying the cancellation fee. Do I risk any legal issues ? If so what can I do, considering the fact that they're preventing me from even logging into my account ? Can I take legal action ?

Thank you

Hi everyone,
I need some advice regarding a really serious issue. There is a man on Instagram who keeps posting other women’s pictures in his Stories. These include screenshots from adult websites mixed together with their real-life social media photos, and he adds names or comments that expose/dox them. There are multiple woman he has done this to. And he has a large audience as well.

Some women have already asked him to remove it, but he just mocks them and refuses. It feels like targeted harassment, shaming, and doxxing.

I already submitted a legal report to Instagram through their official form (with screenshots as evidence) which took me a long time to even find how and where to report it, but I’m wondering:

• Has anyone else dealt with a similar situation?
• Does Instagram usually act quickly on such reports?
• Is there anything else I can do to make sure they take this seriously (for example, additional legal steps or other reporting channels)?

I’m from the EU (Latvia), but person doing this is latvian national living in Spain, so GDPR/privacy rights apply here. Any advice or shared experience would help a lot. Thank you ❤️

I was wondering if its possible to get records of a crime (sexual assault) that was reported (by me) in the year 2007. It was an island of the dhodhekanisos if that changes anything.

I know it was a long time ago but was wondering if there is any way for me to request this information and if so, from whom? Thank you in advance.

Location: NRW Germany

Good morning, I rented a short term apartment in Germany last year with a contract date of 29.1.24 - 1.5.24. Since the move out date, I have been trying to get my security deposit back from the landlord, but he was only ignoring me. I wrote him last Monday with a final demand to receive the money by 9.9.25, and finally received a reply today.

Basically he is saying that because I only told him 3 days before the end of the contract that we would not be renewing, he could sue me for damages because the apartment was empty for 3 months after we left, but he has withheld doing so because he finds me very likeable, and chalked it up to a misunderstanding of the laws. I am under the understanding that I did not have to give him any notice, as the end date was clearly defined in the contract.

He is also stating a 100€ service charge that would come out of the deposit. I however don't see that mentioned anywhere in the contract. That on top of the 150€ cleaning fee we agreed upon, would be 750€ coming back to me. He offered to give me half of that so that I "dont feel bad".

In his last message to me, he says i signed a new rental contract that says i wouldnt cancel. I most definitely did not do this, so im wondering if he is considering forging a document to strong arm me?

I have drafted this up to send to him. Outside of sending him this, what are my options? Am I actually in the right here? If I am in the wrong ill gladly just accept the 375€, but im pretty sure he is in the wrong.

Hi dude,

You are correct that a cleaning fee was agreed in our rental contract. However, there is no mention in the contract of a service charge. As such, you are not entitled to withhold 250€, only the 150€ cleaning fee that we agreed upon.

Regarding the rental period: our agreement was explicitly a fixed-term lease with a defined end date of 1.5.2024 (Section 2(1) of the contract). Under § 542(2) BGB, such a lease ends automatically at the agreed time, without the need for any notice.

Furthermore, the contract itself explicitly excludes § 545 BGB (tacit extension of tenancy) (Section 2(3) of the contract). The tenancy legally ended on 1.5.2024 and did not continue beyond this date. I also want to make it absolutely clear that I did not sign any new contract for the apartment. Since I vacated the apartment on time, there is no legal basis for you to demand further rent or claim damages for the period the apartment was vacant.

According to § 551 BGB, the security deposit may only be withheld for legitimate claims such as unpaid rent up to the contract end date, damages to the property beyond normal wear, or unsettled utility costs. None of these apply in this case, other than the agreed €150 cleaning fee.

Therefore, I expect the remaining €850 of my deposit to be returned to my account no later than 9.9.2025 (14 days from my last written request for my security deposit).

Best regards, Man

Hi everyone in may 2023 I received a community resolution for unwanted attention I’ve had nothing since then , and my acro states no trace , I just wondered if I’ll be eligible for etias next year and what would I answer to the questions on form ?

Hello, I am a 16-year-old girl. I don’t speak English, I am writing through a translator. Sorry for mistakes, this is my first post on Reddit.

Two months ago my mother passed away. We had difficult relations, but this is not about that. I have a 9-year-old sister, we have different fathers (we are half-sisters). She has lived with my maternal grandmother for a long time, and I live with my father.

Now there is a question about inheritance. When my parents married, my grandmother (mother’s mother) unofficially “gave” them the house of her own parents (who had already passed away). My father renovated it. Later my parents divorced when I was about 4-5 years old.

To compensate her own sisters for the house, my mother sold a 3-room apartment and paid one of her sisters. The other sister refused her part in favor of my grandmother. That 3-room apartment originally belonged to my grandmother and grandfather (my mother’s parents). With the money left, my mother bought a 1-room apartment.

Later my grandmother married a new husband (let’s call him Y). Y’s ex-wife took my grandmother to court for “moral damages” connected to an apartment and also accused her of beating her badly — but we don’t know if that was true. I think my grandmother might have been his mistress before. Because of this situation, my grandmother transferred the 1-room apartment into my mother’s name. There is also some loan debt on that apartment (I don’t know details).

Now, on paper, the 1-room apartment is in my mother’s name. After her death, possible heirs are: me, my sister, grandmother, and grandfather. My grandmother says my mother had “nothing,” but in fact half of the 3-room apartment belonged to my mother, and with that money she bought the 1-room apartment. So morally at least, part of the 1-room apartment is my mother’s.

The house is in my grandmother’s name, we are not touching it. My grandfather decided not to claim inheritance. My grandmother is claiming, saying that the apartment is hers, and she also considers the house hers. My sister and I are also heirs.

My grandmother was very unhappy when I also decided to claim inheritance. She wants to sell the 1-room apartment for 27,000 USD. She says she will give me only 5,000 USD from the sale — not even 1/3. But legally, shouldn’t the apartment be divided between me and my sister (since we are children of my mother)? If so, then I could get around 13-14k USD, and my father said he would add money so that I could buy another apartment in my name.

My father says that if it is only 1/3 share, then it makes no sense, because we cannot buy anything with that. He suggests stopping communication with my grandmother and letting her have the whole apartment if she refuses to share properly, because she insists it is “her apartment” and we are “taking it from her.”

I am very confused… What are my rights here in terms of inheritance in Ukraine?

Location: Belgium

I'll try to summarize this as much as I can without giving too many details.

This is not my first job, but the first one I see as serious after graduating. I'm an ITer for a non profit that has a good 30-35 employees/interns and 200+ volunteers. On top of being the ITer for this many people, I'm also the office manager for 3 sites. 1 main site, another building that we're renovating, and a third I don't have to do much for because we just rent out places. (I get paid as a social worker btw, which is not a lot)

I worked 4 days a week, 3 supposedly for IT, 1 for office managing. When they hired me, I was relatively young and inexperienced, but my motivation to prove myself and for this specific organisation was immense.

They boast about how inclusive they are, they have these written out rules for stress prevention, deconnection, etc etc...

I started this job 2 years ago and quickly realised it wasn't as promised. To say it bluntly, I inherited a pile of shit. Nothing personal against the previous ITer, but it was clearly something that worked for HIM and wasn't properly prepared to hand over to someone else. (He is a sweetheart and helps anytime I ask though!) Regardless, I really really tried so hard to make things work, and I was feeling a burnout approach rapidly. I have multiple long term deadlines and a lot of short term ones. Yet every time I'm at the office I try to be bubbly and happy, regardless of my stress, and I jump to always help everyone with anything they need straight away. My colleagues absolutely adore me and the feeling is very mutual (hence why I'm very sad about all this).

A year into the job, after some personal struggles, the workload reached it's peak and I decide to tell my teamcoach in an official talk that I need something to change because I'm getting burnt out very fast. Her approach was gaslighting and very non empathic and non sympathetic. The brunt of it is that she told me that I don't have too much work, that it's my approach that's bad. That I need to say no to people more often and basically rewrite everything the previous guy has done. I've always tried to be honest to her about how I'm doing mentally and at the end of the conversation, she says "You're probably gonna have to talk to your therapist about this huh." Which felt so rude personally, like she was looking down at me. Initially I'm super shocked, because I thought I'd get some coaching, some help maybe, anything they've promised me, but no, I am told to work harder instead. So I try to talk it out with her, because I do agree with what she says to an extent. Although I still firmly believed my job was no job for 1 person who works 4 days a week, I swallow it all and try to do my best even more.

So I kinda get the message, that she's not a safe person to voice my concerns to and she won't help me, but will make me feel worse. As people, we do get along, and as a teamcoach, she did help me sometimes, which I greatly appreciated.

Months go by, I feel like I'm working on overdrive, I lose hair, I get severe back issues. At some point I get sick and am forced to stay home for 2 weeks. Something I've lowkey been craving, yet I hate it, I feel useless. So I talk to my therapist and we decide that instead of going into burnout and staying home, I'll follow a day therapy programme instead. I get put on a waitinglist and a couple months later, I'm finally approved, and coincidentally, my teamcoach is on pregnancy leave so I'm honestly a bit glad I don't have to tell her.

I tell a replacement teamcoach, I tell HR, they're super encouraging, tell me they're proud of me and that I'm brave to go to therapy and want to get better in a lot of ways. I spend a week preparing all the info I can think of, so my colleagues can manage the most important tasks when I'm gone.

A couple months later, my teamcoach returns, finds out I'm gone and reaches out to me, I'm honestly quite scared but she seems understanding so we have some calls whilst I'm in therapy. She opens up about things, I encourage her to also cut down in howmuch she works a bit because she seems very overworked too. I think we're doing good.

The end of my therapy comes and I almost instantly go back to work, full of motivation again. We're now 2 months into me having returned, due to local laws, I can't go straight back to 4 days a week, so I'm currently working 2. The first 3 weeks I was back, she wasn't there, due to vacation and sickness, so not her fault. Whilst she's gone, I try my very best to make sense of all the puzzle pieces, I talk to colleagues, I really try hard but I'm a little lost as to which of my tasks have been done, what I'm supposed to do in 2 days instead of 4, etc... I was also promised an external job coach, but (spoiler) after 2 months, nobody is here either. This also due to sickness and whatnot, so nobodies fault, but I need some guidance here.

I then have a meeting when she's back, and honestly everything is still vague but I'm trying to work with what I have.

We plan another meeting 2 weeks later where she helps me put my to do's in order, which I'm grateful for. And for 2 weeks, I finally feel like I found my footing, I'm still pretty much on my own, but I'm happy with the help I did receive and I'm killing these to do's, feeling proud of myself and all the work I've put in. Things are honestly looking up and I feel like I'm improving so much.

Fast forward to this week, I have a meeting with her. This is a bi yearly meeting to talk about my performances, but also an opportunity for me to tell her how I feel about the organisation and my coaching. (Similar to when she first spoke to me in a disrespectful way) Instantly when the meeting starts, she lets me know this isn't a normal meeting, but a warning. And she proceeds to tell me that if I don't 'change' by December, I will get fired. When I tell you I was baffled, it's an understatement. I'm trying to keep this short but the conversation was filled with her bringing up how I was BEFORE my burn out. Claims I never described my time away as a burn out? Starts the conversation by saying she's legally allowed to do this, as she has checked with external organisations. Which to me is insane she even went that far. She again, points many fingers my way, I accept some, give counter arguments to others, which she denies as well. She tells me things like "the work you do could maybe be enough in a company with 4/5 ITers, but not here". Or when I explain to her that due to my autism I need a minute when plans change she says "you sure this is the job for you then?" Whilst this company prides themselves openly for being accomodating toward neurodivergency. And much more things like that. And when I tell her I haven't felt safe with her as my teamcoach, she acts like I stabbed her through the heart, saying it's unfair what I'm saying etc etc. (very ironic given how she's spoken to me)

Now I'm pissed, I feel incredibly disrespected. I've spend blood, sweat and tears trying to live up to her insane standards. But nothing I ever do feels good enough, the examples of me not being the right fit literally contradict eachother. (She'll say I need to think further than my job and try to improve the company, and then when I do research on something, she'll say I'm not prioritising the right things and this isn't part of my job...)

In the 2 years I've worked there, they've fired someone on the spot (when in their official documentation it says they can't do that, the employee needs a warning and a couple months to improve first), I've seen a handful of people go into burnout, I've seen others quit because they weren't respected enough and I've seen someone be fired after a burn out as well, though that was supposedly due to funding being cut.

In my gut, I feel that she wants to fire me right away, but is afraid to do so due to the backlash she would get from other colleagues. Because when I asked her on how I need to improve by December, she basically said I need to reach a certain standard. Meaning, it's nothing palpable, it only exists in her head.

I honestly just want to quit, I don't feel like they deserve me working there anymore. But I wanted to ask reddit if what she's doing is even legal???

Tldr: "boss" is threatening to fire me, right as I'm back from a burn out, what can I legally do?

Hi everyone,

I need some legal advice regarding a cross-border purchase within the EU.

• I live in Poland.
• On 16 June 2025, I purchased for my wife shoes worth 746 EUR total from an Italian online store Sharlene Calzature.
• After receiving the goods (which were poor quality and did not fit), I followed the return procedure stated on their website.
• I contacted them via WhatsApp (as instructed) and they quickly provided me with a return address in Italy
• I shipped the items back and tracking confirms they received the parcel.

However:

• I have not received any refund.
• They ignore my emails and on WhatsApp I only get random bot-like replies in French.
• I sent multiple reminders, including one with my bank details for the refund, and got no response.

10 days ago I dent them final demand email&whatsup in English and Italian, no response.

What can I do?

Thanks in advance!

As the title says: I have recently bought a Klarstein air purifier. The manual states (and the machine sends reminders) that the HEPA-filter and the activated charcoal filter must be periodically replaced in order for the machine to properly function. Neither of these filters are being sold by Klarstein or any third-party seller. I contacted Klarstein's customer support and they also stated that they are not selling the replacement filters.

Do I have any legal recourse? Is it really allowed for a company to sell a product but not the parts required by them for the continued operation of said product? That makes it pretty much useless then, isn't it? Also there are no upfront warnings about this anywhere on ther website.

I live in Germany by the way.

Greetings folks.

My wife passed away a few months ago and she has a property under her name in southern Italy. I am travelling there soon from the UK to put the property on the market. My brother in law is arranging to have us meet a solicitor. I'm just after advice on what I will need in addition to the following; our marriage certificate, her will, and death certificate. I'm assuming it's not going to be quite as simple as just handing these over.

Location: Netherlands

Hi everyone,

I sometimes commission digital art from freelancers who prefer to stay anonymous (e.g., they only use a handle or platform like Lava). I want to make sure I fully own the rights to the artwork I pay for, including the ability to use it commercially and even resell it if I choose.

The problem:

• Many artists don’t want to share their full legal name or address.
• Without that, I’m not sure if a contract is enforceable.
• I’ve heard of “commercial licenses” vs. “full copyright transfer,” but I’m not sure what actually works when the seller is anonymous.

My questions:

1. What’s the best way to legally protect myself in this situation?
2. Is a signed agreement (with nickname + transaction ID) enough, or do I need their real name for it to hold up?
3. What law eventualy will be applied if I live in one of the countries in Europe and freelancer can be in any country.

Hello, I’m not sure if this is the right subreddit since the incident happened in Kazakhstan, but I would appreciate any advice on international jurisdiction.

Summary:

• On 9 August 2025, our Odyssey died of heatstroke after being left in Air Astana’s cargo for ~1.5h in +41°C at Almaty Airport.
• Autopsy confirmed heatstroke (lung/brain edema, liver dystrophy, etc.), no infection.
• We filed complaints with Air Astana and the Kazakh prosecutor’s office, but so far they are delaying and not giving us any answers.

Questions:

1. We are seeking guidance on possible legal avenues for a proper investigation and accountability, any of international aviation rules provide any recourse in situations like this?
2. Practically speaking, is it possible to pursue this case from abroad, or would we need to hire a lawyer in Kazakhstan?

UPD: We finally received a reply from Air Astana. As expected, it’s a copy-paste, template response where they just replaced our names. In it, they claim that according to their internal rules, they bear no responsibility for the death of our Odyssey.

It feels like a complete mockery. They are sending a standard letter after our dog literally died under their care, and justifying it with internal rules.

My question is: doesn’t this directly contradict the Montreal Convention Art. 26(again, not because of possible compensation, but because of the utter injustice), which clearly states that any provisions attempting to release the carrier from liability are null and void if they conflict with the Convention?

I will be leaving germany with a full fox fur that I have bought from a vendor from a festival and I have pictures of it. Should I mention anything to the customs when leaving germany or should I just keep it in my bag?

Hi everyone,

I’m in Germany and was negotiating my exit terms with my employer, including severance and garden leave. We were in the middle of discussions, but suddenly the company sent me a termination letter that only mentions my notice period. It does not reference severance or any of the terms we were discussing.

I never signed any agreement, and the company seems to have made a unilateral decision.

Has anyone been in a similar situation under German law? What are my options for claiming severance or challenging the termination? Any guidance would be greatly appreciated.

Thanks!

Hi everyone,

I’m a Swedish citizen currently living in Colombia with my Colombian partner. We’ve been living together here for a while and are getting married in September. Our plan is to move back to Sweden together and apply for a residence permit for him under the “joint return” exception (where the income and housing requirement does not apply).

I’ve been trying to understand the exact requirements. I know the relationship needs to be “well established”, but I keep seeing people mentioning a “2-year rule” in forums. On Migrationsverket’s website I don’t see a fixed time requirement, so I’m a bit confused.

Has anyone here applied through the joint return to Sweden path recently? • How did you prove your relationship was “well established”? • Did you face any issues with Migrationsverket asking for proof of income/housing anyway? • How long did the process take for you?

Any experiences or advice would be super helpful. Thanks!

Hello,

On kleinanzeigen, I found an advertisement from a German store for a globe lamp made by JRO in nice condition. The asking price was €185.

I contacted the store and offered €160 for it. The store told me they made a mistake with the description in the advertisement, saying that instead of being made of glass as described, the globe is actually acrylic. Since acrylic globes are much less valuable than glass globes, I changed my offer to €90. The store agreed and the total price was €130 (€40 for shipping to the US) which I paid them.

Instead of receiving the globe as agreed upon, I received an acrylic globe that looks completely different from the globe in the photos of the advertisement. On top of that, the globe is made by Columbus, a completely different manufacturer than the one described in the advertisement (JRO). I contacted the store about this and told them that item I received did not match the item we agreed on. They apologized and said they sent the wrong globe by mistake.

However, they're asking for €225 (excluding shipping) for the actual globe in the advertisement which they now said is glass. They're asking me to pay the difference between €225 and €130, so €95 to receive the correct globe. On top of that, they're asking for the shipping cost to return the wrong globe and the shipping cost to send the correct globe. They claim this is "meeting me half way". Otherwise I can "kindly" return the globe for a refund (and pay for the shipping cost).

There are a few issues I have with their options but what I want is to just return the wrong globe for a full refund. I do not want a replacement or the correct globe. However, it does not seem right that I need to pay for the shipping cost of returning the wrong globe. Essentially I would be paying for their mistake. Am I correct that if a store sends the wrong item, they need to pay for the shipping cost if the customer chooses to return it?

Italy - how long does a civil case take in Italy? I'm entering mediation and read that if it goes to a court it could take an average of 8 years. Is this correct? What should I expect? I am trying to get a significant amount of money back from a failed deal and the defendant is ignoring specific contractual elements and retaining funds. 8 years is a long time without the cash, I imagine if I won there would be interest awarded too?

Hi everyone, I need some advice and hopefully visibility on this case.

I purchased an Asus M16 (2022) on 27 September 2022 in HU.

Within the first months of use, I started having a screen flickering issue.

I finally reported it officially to ASUS support on 20 August 2024 (while living in PT).

After a long troubleshooting process, it went to the repair center on 27 September 2024. They changed the screen and returned it, but the problem slowly came back after around couple of months.

Now the laptop is again at the repair center, and I’ve been dealing with ASUS executive care, support, and the service center...

I am still under ASUS Premium Care warranty until 26 September 2025.

ASUS offered me a refund with 40% depreciation (meaning I only get 60% of what I paid), justifying it by “years of use.” At first, they even suggested the depreciation was because of “damage caused by me,” which I rejected because I caused no damage — then they corrected themselves and said it was purely due to the period of use/ age.

My questions:

1. Since I reported the defect within the 2-year EU legal guarantee period, and it first appeared within the first months of use, am I not entitled to a full refund or replacement under EU law instead of a depreciated refund?

2. Is ASUS’ offer of only 60% refund legally valid in this case, or is it against EU consumer protection rules?

From my understanding, under the EU Consumer Sales Directive (1999/44/EC, transposed into national law), depreciation does not apply if the defect appeared during the 2-year guarantee and the product was never properly fixed.

Would appreciate ASUS’ clarification on this and any advice from the community.

English is my 2nd language so the technical studf may make little sense, but i hope its clear enough.

5 days ago, my boyfriend bought a car, trial ride goes well, he looks under the hood, sees no issues. 2 days afterwards, a little indicator that sth is wrong went off, he was like "huh weird." and yesterday evening he went to a mechanic to get it checked out. Turns out the little thingies that put oil in the engine are all broken, and the repair is useless if he won't fix 3 different things so the repair costs outweigh the price. Best to mention, those kind of cars in good condition usually go for 20-30k.

Also, the dude who was selling the car wrote a different price. Car was bought for 9800pln and on the invoice I believe it says 6300, as well that the car cannot be returned. I was not with him there, so I'm recounting what transpired. He didn't ask about changing the price on the invoice, because I know some people do, but he didn't inform my boyfriend of it at all, he only noticed it when he came home (dumb move, I know), and the dude was sus in general. Boyfriend gave him 9000 in an envelope and paid 800 through a bank transfer and wanted to tittle it "car" but the guy was like "no no no", so he was suspicious from the beginning. If the car won't get fixed, it will be unusable by winter, and he deleted the listing about selling the car right after selling it.

So I was wondering if there's any legal way to go about it? Since settling it privately won't be an option, because the seller clearly knew what he was doing. Also is there any way to get the full price and not the one on the invoice? Is it a lost cause, or can he get the money back?

If it helps, the car was already in the process of being re-registrated under boyfriend's name, and he also has a "purchase and sale agreement" (I'm sorry, I don't know what these are called in english.) of the person who sold the car to boyfriend and the person who sold the car to the seller, and it's stated that it occurred about a week before boyfriend bought it. Boyfriend had 3 witnesses with him at the time of purchase. (his sister and her partner, and boyfriend's friend).

I am currently writing the statuses to create a non-profit association. For context, I am 19 years old (yes, I am legally allowed to create an association) and my non-profit focuses on the development of projects in the fields of the 17 Sustainable Development Goals. I have completed the statuses and had AI check for compliance but I still would like for a professional to do a last check to validate the statuses. Would anyone be free to do a probono? I wish I could pay, but I don't have any kind of capital.

Location: Luxembourg

I hope I am not breaking any of the rules of this subreddit for asking this. I read the rules and didn't find anything explicitly telling me I couldn't ask this but if I am breaking the rules, I apologise in advance to the moderators and maybe you could direct me towards the right subreddit to ask for this.