r/macsysadmin • u/Effective_Catch_6616 • 3h ago
Lag in Audio, Video on Macs
Hello Experts,
We are in the process of deploying Microsoft Windows 365 Cloud PC across our organization. Many of our employees use Macs, and during testing we identified an issue: when connecting to Windows 365 Cloud PC from a Mac via the Windows app and running Zoom within the Cloud PC, there is a noticeable lag in both audio and video.
This issue does not occur when accessing Windows 365 Cloud PC from a Windows device, which led us to conclude that the problem is specific to Macs. We also tested with the Zoom Universal Plugin for Mac, but it did not resolve the issue.
Could you help us understand the possible cause of this problem? It seems there may be limitations related to how hardware resources are shared when connecting from a Mac. The lag is significant and has become a major source of frustration for our Mac users.
Looking forward to your guidance.