Line prong stuck under

[u/Different_Bunch1716]

I took down my lines recently to do a new design and noticed on two of my lines the prong is stuck. I don’t know if it will cause problems. Does anyone whose experienced this had issues or know how to get it unstuck

[u/vip-bot]

There are comments by Nanoleaf Employees in this post:

u/TomT_Nanoleaf commented:

Hi u/Different_Bunch1716, I’ve sent you a direct message to gather more details and work toward a resolution. Please check your Chat so we can assist you promptly. Thank you for your patience and understanding.

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[u/TomT_Nanoleaf]

Hi u/Different_Bunch1716, I’ve sent you a direct message to gather more details and work toward a resolution. Please check your Chat so we can assist you promptly. Thank you for your patience and understanding.