Hey, guys. I bought this TV light strip and the print on the packaging looks off. Is it a knockoff?

Hi all,

Does anyone know where you can get these in Australia? I can only find eBay options with post from America (total for one would end up costing more than the lights are worth), and the one Etsy seller today cancelled the order 😭

Thanks~

When I first got my Nanoleaf products a year ago it was frustrating. Lines would start flickering. Services wouldn’t pair. But over the past few updates the products are working flawlessly. I’m so happy with all of it. So thanks team for updating this stuff!

I have 2 sets pf the Hex nanoleafs purchased in 2020. They look great and I’d like to expand the pattern with more hex shapes. Since I want them to all work together, can I use the current model of the hex, or do I have to look for the previous model?

So the connector didn’t work and when I took it back off the solder popped off? Any way to fix this?

I switched my network SSID and cannot get my 4D to setup no matter what I do. Support has offered some basic tips but has been slow to respond and hasn’t been able to fix the issue. Looking to see if any one else has a suggestion.

Separate IOT network with 2.4ghz only, fixed channel, simple one word SSID, multicast traffic allowed, phone and AppleTV connected to the same IOT network, no client isolation, no other advance WiFi features. Using Unifi equipment and tried with enhance IOT connectivity on and Off. Have rebooted router, AP, phone, and hubs. Reset 4D by holding > and power and plugging in. Also reset by holding > and power while plugged in. Triple checked everything has a good connection. Wireless AP is in the same room. Tried with multiple phones on different IOS versions.

No issues with other WiFi devices including HD lightstrips. The most annoying part is that it was connected to the same exact equipment in the same house before. I’m pushing my 40th attempt and about to give up.

My controller broke off today, it does not seem like an easy fix. Has anyone fixed it before or am I just screwed? I also cannot seem to find a replacement withint Europe.

We had a power cut yesterday and ever since then the Nanoleafs won’t pair up, I thought I’d remove them from the app and re-add. But whenever I plug them in, the panels go white and nothing more. Can’t turn gthem off unless I unplug for the power. Can’t pair them, app said to hold down power and + did that. Lights flash for a bit then go off. Panels remain on and white. But still refuses to pair. Tried QR code. NFC chip and the 8 digit code. Nothing works. You guys have any ideas? Or is my processor dead?

I was taking the my entire nanoleaf aurora setup off the wall, and when I removed the controller, I saw this burn mark on the wall behind where it was. There also some discoloration on the controller, but I hadn't noticed that before, because it's in a place that doesn't get a lot of light. Is this normal? I messaged support and they pretty much just said "sorry, can't help, you." I get that it's old and out of warranty but...yeah.

I have slowly been updating my lights from 3.0.1 to 3.0.2 and noticed that Adaptive Lighting no longer works on the lights that are on 3.0.2.

The option shows in HomeKit, and I'm able to select it, but the colour doesn't change. It just stays on the last colour selected before switching to Adaptive.

Is this a known issue? Note: my lights are all Thread over HomeKit which do still support Adaptive Lighting.

Add data point: Lights that were updated to 3.0.2 and on Adaptive Lighting from before the update, still work with Adaptive Lighting. But as soon as I choose a different colour, I then can't get it back (again, I can click it, but the colour doesn't change to Adaptive).

The long awaited 4D Version 2 (V2) that was previewed for a while is now available to order today (21/08/2025).

Link to the product and for purchase:

https://nanoleaf.me/en-MY/products/nanoleaf-4d/?category=4D&version=v2&size=65&utm_source=Social_Media&utm_medium=All&utm_campaign=Nanoleaf-4D-V2&fbclid=PAQ0xDSwMTrIpleHRuA2FlbQIxMQABp3u0jPOFG8YZyDVZk0hHTHRj4srPFKHRscyvPJkEkF6YVa70QQ0CCSS61jg3_aem_5xRNBx8h2wjv7t2ZqbkxNg

I've spent lots of time communicating and analyzing a problem with my outdoor string lighty. Unfortunately the ticket got closed (although I asked for it to not be clsoed). I do not want to start from scratch. So nanoloeaf, would you please reopen my ticket 152967.

Nanoleaf suggests both soft and hard resets by pressing the Reset button. Where is that on Skylights?

Hi everyone,

I recently pulled down my Nanoleaf shapes and want to create a new design. I was wondering if anyone has made any anime-themed designs. I would love to hear anyone's input!

I'm thinking things such as One Piece, Naruto, Attack on Titan, and Demon Slayer shows like this!

Nano leaf 4D is out!!!

https://reddit.com/link/1muyxg3/video/nhmq6nkca2kf1/player

Hey everyone

TLDR, like everyone else, my Nanoleaf had terrible pairing problems with the app and Alexa (updates didnt help and sometimes exasperated the problem). By some miracle (and many resets) I got my alexa to consistently control it.

After over a year of leaving it alone and it working...

• out of no where the power LED started flashing blue
• All the panels having a dim white light...
• The buttons are now completely unresponsive for the first time, meaning I cant hard reset that I normally do
• And of course, the app is not able to connect to it

Why is this happening? can anyone help?

Thank you!

I made some routines or schedules for all my panels on my phone using the app.

But i also reinstalled the desktop app for the latest version today.

Then i noticed the routine/schedule feature or options is missing from the menu !

Did they remove that in the new version ??

Hi all,

I have the secret lab MAGNUS desk and the MARGB light.

I somewhat added the 4D light to my monitor.

They don’t sync together which is a tad annoying.

At time of 4D purchase I did try looking around and it was suggested this couldn’t be done but may happen. Now a quick search (AI generated result) suggests that it can.

Problem is when I go to scenes which appears to be how you get Sync+ working nothing shows up or, possibly the 4D does as that’s how I get to that screen, but there’s nothing showing to sync it to.

I can see they’re on different connection types. One is WIFI and the other threads which I assume is the likely issue?

So …

Can it be done? It so … how?

Thank you.

BITTE HILFE!

Ich habe meine Nanoleafs nun seit April nicht mehr verwendet, damit ich sie nicht mehr unter meinem Bett sondern endlich an der Wand nutzen kann. Nun also, alles verbunden, an die Wand gebastelt und die Home-App zeigt mir das Gerät wie immer an, nur auf einmal besteht keine Verbindung mehr. Naja, habe dann alles entfernt und wollte es wieder neu verbinden. Nun habe ich Power+ „+“ für 15sek gehalten bis alles geblinkt hat. Daraufhin wollte ich es in der Nanoapp wieder als Gerät hinzufügen (habe davor aus der App und in der Home alles gelöscht). Scanne also den Code und dann steht da Verbindung hergestellt. Super zunächst… als nächstes fragt die App, ob man sie direkt mit der Home-App verbinden soll (mann kann nicht ablehnen). Dann drücke ich auf verbinden und da steht es geht nicht. Das wundert mich, vor 3-4 Monaten ging das ohne Probleme.

Habe dann ChatGpt gefragt und der meinte ich solle in der Fritzboxeinstellung 5Ghz ausschalten, was ich getan habe, dann kam eben shapes.XXXX beim Wlan angezeigt und verbunden, aber ohne Internet? Ich konnte mein Wlan nicht mehr finden und es kam mir vor als würde alles den Bach runtergehen.

Weiß jemand was da los ist?

Ive got to take my panels down to change my wallpaper so im putting them back up after but I want to do an actual design this time rather than the random placing I did last time so can someone suggest a design I can do with 3 hexagons and 9 triangles.

Edit: and if you are able to suggest a design that uses 15 lines and 3 flex connectors to go with the shapes to create a design that involves both of them that would be spectacular. Thanks.

Issues adding Nanoleaf bulbs using iOS 26. Thread bulbs working fine and are addable, but the Matter bulbs no longer work.

I took down my lines recently to do a new design and noticed on two of my lines the prong is stuck. I don’t know if it will cause problems. Does anyone whose experienced this had issues or know how to get it unstuck