r/Nest • u/Valuable_Street9878 • May 06 '25

Camera My mom got hacked…

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So my mom’s whole phone got hacked a while back. Every account she had on her phone was taken. She had these google nest cameras I have no idea anything beyond that. I can’t find a factory reset button and she can no longer get into her account and she can’t get into the email used for the account. Is there anything we can do so she can’t use her cameras again? Also picture for reference

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u/anus-georg May 07 '25

Seems weird to tear these down like that because her phone was hacked.

9

u/Youckle May 07 '25

If that hacker has access to the Google account, they may be able to access the cameras too. I wouldn’t let compromised cameras spy on my mum.

4

u/anus-georg May 07 '25

Unplugging works.

2

u/Crysadis May 09 '25

Can attest, this works. There is no reset hole on these older, first gen cameras. Must unplug and add the cam as new via Nest or Google Home app.

2

u/anus-georg May 12 '25

I'm implying that unplugging, not dismantling, these works. Something tells me OP took them.