r/Nest • u/SomeYoungGuy2020 • 2d ago

Streaks on Screen

Post image

What are we thinking here? Just installed, 3.76V battery, bought “new” off facebook. Bad wire? Hardware failure?

1 Upvotes

56% Upvoted

17 comments sorted by

8

u/AStuf Nest Thermostat Generation 3 2d ago

Hardware issue. Send it back.

7

u/ngmcs8203 2d ago

He bought a used one on FB. There is no sending it back.

-1

u/AStuf Nest Thermostat Generation 3 2d ago

But advertised as "new" there should be an option to get money back.

5

u/ngmcs8203 2d ago

It's FB Marketplace, a glorified flea market. Good luck.

1

u/SomeYoungGuy2020 2d ago

Does it affect performance of the unit? Idc about aesthetics.

1

u/enzothebaker87 2d ago

No not at all.

1

u/Yayman123 2d ago

No, but that screen itself is toast. My guess is it got hit in shipping. The real issue is it may deteriorate with time. what will you do if the screen turns black entirely? Guess what temp you're setting it to? Use the app? What if you need to reset it or something?

2

u/AStuf Nest Thermostat Generation 3 2d ago

How Purchase Protection works on Facebook:

https://www.facebook.com/help/228307904608701/

https://www.facebook.com/policies/purchase_protection/disputes_and_refunds?_rdr#

3

u/JustForkIt1111one 1d ago

"Purchases made through third-party sites, local pickups, Messenger transactions, or through other messaging services don't qualify for Purchase Protection."

OP is likely fucked.

1

u/irishyardball 2d ago

This happened to a Nest Home display of our and it just kept getting worse and worse. Started with the ghosting then nearly the full screen was streaked and you couldn't see anything.

No idea what caused it

1

u/raymate 2d ago

I would say thats been dropped….. then sold.

Contact the seller quick. But I would say your SOL

1

u/Expensive-Heart3299 2d ago

Screen go bye bye

1

u/finleyw8888 Nest Nothing 2d ago

looks like it has fuckedupatitis

1

u/starting-again-23 2d ago

He's dead Jim

1

u/monkaypants 1d ago

Speed stripes