Shocked Verizon think this is acceptable. It's an elevator emergency POTS phone line in an apartment building. After 15 years of service they suddenly decide to remove the loyalty discount AND end the contract we were on. Immediate 50% increase overall which is hundreds of dollars extra a year.

I understand they want to push people away from POTS line because they cost more to maintain, but this kind of extreme increase only results in long-term resentment.

My family also has 4 lines with Verizon, two of them for well over 20 years. We weren't even getting a loyalty bonus as it turns out. All on Unlimited Plus plan. This elevator thing is the straw that broke the camel's back - we will be going to T-Mobile within the next few weeks.

I don't know what is going on at Verizon, but they appear to be losing customers at an alarming rate, and it's all self-inflicted.

I'm considering shorting their stock. They somehow beat expectations with their July earnings report, but there's blood in the water...

I'm eyeballing upgrading my phone to the Pixel 10, and maybe picking up the new Pixel watch (budget willing.)

I'm currently spending $30/month for my current line, and never had much of a problem with it, but maybe that's because I've been on a Pixel 3 and never needed more.
Is taking the "new phone on us" deal worthwhile, despite being forced into the Ultimate plan for three years? Or is it better to just buy directly from Google and keep my plan the way it is?

My wife and I have iPhones nothing has changed but I don’t have the 5g on my screen anymore just LTE I’ve tried everything, it’s just odd, reset network etc. Has this happened to anyone else?

I currently have xfinity and it’s solid but Verizon is offering 5g internet for half the price. Anyone use Verizon internet? Wondering if it’s any good? Can it handle multiple devices streaming and gaming? Thank you!

Comparing to my time back from 2015-2019 when I worked at an indirect, I’m thinking about coming back to retail but working for corporate.

Is 95K challenging to hit? Most won’t? Would love to understand a baseline.

what's the catch here? verizon offering me a pixel 10 pro for "free" with no trade, keep same plan, and a bill credit to make it $0/mo. sure, $40 activation and they have you on their service another 3 years (wasn't planning a switch). is this a safe bet? I have an s22 and would love to upgrade to something newer.

Hubby and I both on the plan.

His phone S22. Paid off My phone iPhone 14. 1 more payment.

VZ offer for him : free Google Pixel 10. No trade in required.

But it's it free? Small print says 0% APR 36 mo

First I received a loyalty discount $20/line for one year then a $10 off then $500 Off per line for 3 years. This was during a port out request. Sooo yeah, it's been 5 months but never coming back to Verizon again. Just switched to T-Mobile and guess what, I ran into several issues during porting but it's so much refreshing talking to someone that's helpful without getting the run around. To top it off, Sam's(Costco is the same) are giving me $1800 in visa and store card, pay off 2 of the phones on my line, and get new phones in 2 year bill credIt. Let's not mention I'll be paying the same monthly except with a better package. Anyways, I happy to be on the other side and wish you all the best. Adios

~ a disgruntled ex-verizon customer

I'm thinking of switching from Verizon to Spectrum as I already have Spectrum internet and I am told if i bundle Spectrum internet, TV and mobile, it's going to replace Verizon and YouTube TV which will save me more than $130/month. Anyone go through a similar transition and seen how Verizon has compared to Spectrum Mobile? The rep told me everything is basically the same as they use Verizon towers but i'd rather hear it from the general public.

So I use my Hotspot occasionally. Is Hotspot data usage and "data usage" the same thing or separate? I can only find data usage, nothing that shows how much actual hotpot data I've used.

Does Verizon plan on upgrading most of their rural existing 4G lte towers to 5Guw? If so, do they have a timeline? The tower I’m receiving my service from is still a lte only tower. All the towers around it were upgraded to 5Guw a few years ago. Does this mean this tower will never get upgraded or at least it will be a long time? It already has fiber to the tower so I believe it’s capable backhaul wisel. It only has bands B13 and B66, but the average download speeds are around 70 megs so it’s definitely usable.

So I exchanged my old iPhone for the s25 ultra through verizon. However I really wanted to try the flip 7 since that's what I wanted originally. Anyway I had been able to try it out and really like that phone better even if it's not as good.

Issue is I don't have the original box anymore I can't seem to find it. I'm still within 30 days to return phone. Will they still be able to accept it without original box? I don't mind paying a bit more like for a restocking fee.

Hello everyone.

I have a second interview tomorrow with verizon. Was wondering what I should prepare for. It is for a retail sales associate position. Really need this job so any advice is welcomed. Thank you!

Worked for CSOKI a few years ago and smashed it, P-club and all that. Thought it would be easy to get hired back on but I guess how I left may have left a black mark on my permanent record.

Is there any sort of process I need to go through to get back in and get greenlit?

Previous reason was things got ugly between me and a past manager but they’re no longer with the company. It’s been like 6 years.

I’m looking to be able to listen to Spotify and maybe reply to texts or take a call without my phone nearby (on a run, at the gym, etc).

Is the standalone plan the better option or is number share fine too? What is the difference between these 2 plans?

Or maybe a better question: what is the difference between the number share plan, and no plan at all?

Just as it says in the title, the company I work for is putting up a new building, and I know buildings like it tend to have poor reception. I also know there are cellular extenders you can buy to help, but I don't really know what's legit and what's scammy. Does anyone have any recommendations for how to make sure this building has good service?

So my Pixel 9 Pro Fold stopped charging so I did the claim through Asurion to receive a replacement tomorrow. My phone has an eSIM, how am I supposed to activate the new phone?

As an employee, How can you report rude, disrespectful and horrible reps? All these oversea reps are untrained, under qualified (and probably overworked and underpaid, but still). I don’t know how much Verizon saves every year by moving CS overseas, but it's destroying their product and reputation.

Verizon trying to sell me on their protection plans but my credit card covers me to an extent. Given that I have 7 devices that would be a lot of money with Verizon. Is there any reason to not just rely on my credit card benefits here??

I installed it two weeks ago and it’s blocked 140 calls so far. When it does let a call through, it’s always a call someone else has marked as spam. When I report the number, it always shows several reports from other people in the summary.

Of course this always happens when it’s not marked as suspicious by the algorithm, but it’s so frustrating that Verizon doesn’t block calls from known scammers.

Not sure if this is the correct subreddit to ask this, but my father was the account holder of our Verizon account for the last 10 years and passed away last year. We finally got around to shutting his phone off at the beginning of the summer, but we have noticed that now our bill is making us pay for one of my sibling's phones. My understanding is that since my father's account had to be shut down and it is now in my mother's name, we have a new account number. This caused the promotion my sibling was getting on their phone upgrade to no longer be applied and we are now being charged for the phone (was a 'free' upgrade before).

This may be more of a venting post, but it doesn't seem right that our account is all the same phone numbers, lines, etc. except now my father is no longer on the plan and now we get charged? Do we have any options? It feels slimy for Verizon to charge us for our phone upgrade when we didn't break the promotion on our own terms. And we didn't want to keep another phone line open for my father to keep the promotion.

Any help would be appreciated!

I've been a Verizon FIOS customer in multiple locations since it was first available. In one location, they sold it off to Frontier, but in another, it's been 9 years since I've had FIOS. I've decided it's time to get a better speed, but I wanted to see if there was any wiggle room on the price, so I started a chat. I'm over an hour in, and they have come back with nothing. A couple of questions to see if I qualified for first responder or SNAP discounts, but those came at the 30 and 45-minute mark. Other than that, no offers, no suggestions, not even, "I'm sorry there's nothing I can offer". They are literally wasting my time.

Have the G1100 router. Had a couple power outages recently and after the last one the 2.4Ghz wifi disappeared. I wasn't too worried since I'm on the 5G one. But found out after trying to print something my printer needs the 2.4Ghz. I went to my admin page and saw band steering was off so it wasn't that. All the settings showed the 2.4 was up and running but for whatever reason none of my devices would have it show up or connect to it. I ended up adding a guest network to see if I could get around it and weirdly the original 2.4Ghz popped back up. Just wondering if anybody knows why this happened? Also figured if anybody else has been dealing with this try adding a guest network.

Context - I have a Pixel 7. Wi-fi calling and RCS are enabled. My phone was bought outright three years ago, and carrier lock is off. I am on the old "New Unlimited Plan" (the $110 one).

I've read the information about wi-fi calling at this link: https://www.verizon.com/support/wifi-calling-faqs/ . I've also read several comments (maybe between 1-3 years old) that people are saying they still get charged or something doesn't work. I don't know what is user error or actual "fine print" details anymore.

Can someone clarify if I have this right? As long as I have wi-fi calling enabled while overseas:

• Pre-requisite - Turn roaming on my Verizon SIM off.
• I can use my Verizon number to make calls to the USA at no charge.
• I can receive calls from a USA number to my Verizon number at no charge.
• I can both send and receive SMS texts to and from a USA number.

I believe I understand that if I were to call an international number on wi-fi calling then I will be charged whatever fee (i.e. I use my Verizon number to call a location in Scotland) because it's treating it like a domestic to international call. If I wished to use my Verizon number to call a location in ABC country then I would need Travel Pass.

Do I have this right, or am I missing some other detail?

I have an economical A15 Samsung and wanted to buy the A16 in full at the store. Cost is about $200. I use prepay.

I waited 45 minutes and the man said, "I don't know what is wrong, something on the back end, I put in a ticket to see what's wrong, if you want to go to Walmart and buy this phone you can."

I don't want to go to Walmart. I want to buy it at Verizon.

Does anyone know what the issue could be? Is it because I'm a prepay customer? I also wanted to buy a phone case too.