The customer support ai is useless for most things, and after submitting a ticket, I've come to find out that the support people are useless too.
I was trying to report to them that their subscription page was broken, and they sent me a prewritten response listing their subscription options and closed the ticket.
And the mods here have the gall to say "don't pirate, support the WRC"
MF, when are the WRC going to start supporting the WRC? Maybe I'll start ""supporting the WRC"" when they start fixing their service and taking valid customer complaints seriously
1
u/fragmental May 02 '24
The customer support ai is useless for most things, and after submitting a ticket, I've come to find out that the support people are useless too.
I was trying to report to them that their subscription page was broken, and they sent me a prewritten response listing their subscription options and closed the ticket.
Luckily the page started working again.