r/chromeos • u/tkreadit • 7h ago
Troubleshooting Acer Spin 713 black screen but back to life after ChromeOS 139 update
While on ChromeOS 138 the screen on my 4 year old Acer Spin 713 went black. Not sure whether there was an update that caused it. The screen seemed dead, hardware reset didn't help, the Chromebook worked fined otherwise when connected to an external monitor, but no internal display was detected at all in Settings, the external monitor was the only display.
I thought it was perhaps the ribbon cable and was planning on fixing it at some point, but just went out and bought another Chromebook as the 4 year old one was starting to show its age anyway.
Today I updated it to ChromeOS 139, and to my surprise the screen came back to life after the update. It can't be a bad ribbon cable, it seems fine now.
Anyone one else who experienced something like this with ChromeOS updates? Just curious at this point whether there may have been some bugged 138 update in there. Anyway, good trick to force you to go out and get another Chromebook :-)