Patients interpreting their own portal results

[u/Princessgargoyle]

Attending physician new to practicing in a more affluent area. How are you all dealing with patients asking for explanations for each out-of-range lab result that popped up in their patient portal?

I’m finding this aspect of my new site to be very frustrating and time consuming to have to convince the patient why the google interpretation of their isolated eosinophilia or glucose of 100 does not align with my “Great news! Everything looks good!”

[u/office_dragon]

This drives me insane and I firmly believe ED results should not be released to the patient until 24 hours after their visit. The number of times I’ve heard “my troponin is FIVE!!!!” (It’s high sensitivity, lowest we pick up is 3) is too damn high