Is This a Interview Red Flag?

[u/Traditional-Drag-108]

I just got off the a phone interview with a Recruiter. The position is office support contact for field sales staff. What I found disturbing is that the emphasis throughout the 1 hr conversation, was put only and repeatedly on doing whatever it takes to "keep the field sales agents happy" and that the industry was very dependent on word of mouth and reputation. I understand this a start up company that wants to build a good reputation but I got the impression that if even if I did everything in my power to support an agent who happens to be having a bad day for example, and they were not happy, (Recruiter said to me that would "hurt the company's reputation), I would be the one thrown under the bus and probably lose my job. It was very clear these Agents were more valued. She even told me there are days you may have to step out to calm down. Yeah that happens in customer service sometimes, and I am pretty thick-skinned but I draw the line at verbal abuse. I got the feeling I would be expected to put up with it. I wanted to get someone else's take on this. I have a scheduled interview next week but I am not that desperate to take a high stress job where I feel like my neck is on the chopping block with each call. Wondering if I should not bother wasting my time with this one.

[u/thompsonmegan20]

I wouldn’t enjoy that environment. Speaking as someone who works in customer service now and I help the sales people. Sometimes sales people can be very frustrating to deal with. You do good, they get the credit, you do bad, you get yelled at