Trapped in retail after graduating university. How do I finally break out?

[u/Sogegreat]

I graduated in IT & Business a couple of years ago (with no experience unfortunately). Since then I’ve been trying to get into data, business analysis, or tech roles in the UK. I even did a data analytics training course, got close with some analyst/BA jobs, but ended up being rejected at the final stages.

It’s now 2025 and I’ve been working in retail for the past year just to get by. At this point I feel like applying for grad roles is a waste of time since I’m a couple years out.

I’m open to other industries too (operations, digital marketing, e-commerce, etc.) — anything that gets me out of retail and onto a career track. I’d even volunteer to get some experience if that helps.

My questions:

1. What’s the fastest realistic way to transition out of retail into a proper career role?

2. Would a Master’s actually help, or is it just a waste of time and money?

3. Is volunteering worth it to build experience? If so, how do I even go about finding opportunities or asking to volunteer? Has anyone actually managed to land a job this way?

I feel stuck in an infinite loop and need some clear direction, any advice would mean a lot.

[u/benchmensch_]

Certifications in industry specific tools