r/netflix • u/jgonzalez418 • Apr 16 '25

Technical Support Anyone getting repeatedly kicked off of their Netflix for "not being a part of the same household" though I'm literally using my home wifi?

Every week or so I'm kicked off of my netflix because "This device isn't a part of your household" though I'm quite literally using my home wifi where the account was created and all of the users reside an use the account. Genuinely just considering canceling netflix at this point because this is ridiculous. Quickly became one of the most irritating streaming services to deal with, and customer support hasn't been of any help. I have the option to "watch temporarily" but then I need to deal with sending a confirmation email to the account owner, which I am not. Like I said, I'm still a part of the household and watching netflix physically in the same household, using the same wifi that the account owner is using. Is this happening to anyone else?

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u/St0ckton Apr 16 '25

Just happened to me last week; I rarely use Netflix out of the house, 99% of the time on my home network. Was very confused when it prompted me

1

u/Luna_Cat_2020 Jul 05 '25

How did you resolve the issue? It happened today to me as well, on 3 out 4 devices.

1

u/St0ckton Jul 06 '25

Log out and back in seemed to fit it

1

u/Luna_Cat_2020 Jul 08 '25

Logging in and out didn't work for me but the issue fixed the next the day by itself, thanks.