I've never had any of this. Do you and your mother have separate profiles. What devices do you watch on. You should be allowed a number of devices regardless of where you are watching, as long as you have wifi. Does your mother ever alter the settings?
If I were you, I would change your location to your own address as it is your account, and make sure you request notifications for anyone wanting to add devices, or locations, ie you are the only one who has control (they send you a code). Also, if there is a problem with devices, then you do not have to provide the Netflix for her boyfriend. Unless they are all contributing to the cost of the subscription. Just saying.
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u/halfthesky1966 1d ago
I've never had any of this. Do you and your mother have separate profiles. What devices do you watch on. You should be allowed a number of devices regardless of where you are watching, as long as you have wifi. Does your mother ever alter the settings?