iCloud Not Syncing

[u/annabeth200]

I used the "Data Loss" flair because that's what the data syncing/backup problems are causing. I've already experienced this some time ago due to full local iPad storage (this is a known bug, Notability notes crash/stop saving if you don't have enough local storage despite the absence of any warning this may be happening).

At that point, I was turning iCloud syncing on and off to try to resolve the syncing glitch, as advised by the website, but what actually happened was all my notes were erased from local storage and iCloud was unable to restore them, so I ended up uploading everything one by one from Google backup. I was really annoyed but fine, whatever.

This time, however, it seems like iCloud is trying to sync but is completely stuck at about 25% (based on the loading symbol next to the settings icon) and no new notes are populating. While this attempted sync is going on, I am unable to access Google Drive backups to upload them into the notes. Checking on my iCloud account reveals 4.8 GB of Notability data stored in iCloud.

What is the problem and how can I fix it? I am super super wary of resetting iCloud in case it permanently deletes everything, and at this point, I'm also worried my Google backups aren't totally bug-safe either.

[u/kaylanotability]

Hi u/annabeth200! Sorry about the trouble but thank you for reporting. Can you please contact our support team? Please DM me once you do!

[u/ailihpoehT]

i’ve been having the same problem for months. Notability keeps saying it’s an iCloud problem. Every other app seems to be able to operate with iCloud and now Notability wants to have their own cloud. Is that just another money making factor?