r/randomactsofkindness 17d ago

Story Strangers in the Emergency waiting room...........

I recently spent some time in an emergency waiting room and over heard a lady who had been waiting her turn to be seen for an extended period of time, 4+ hrs. Within the time I was there she began to have an emtional break down. The amount of pain and frustration she was in was felt throuout the waiting area.

I was there for post op neck fusion possible issue and wasn't able to see the lady or what I heard next....

The room became quiet all of a sudden I head a very kind man's voice reassuring her and letting her know that he will be there for her for as long as she needs. He was also there to be seen. He was able to bring calmness not only to this poor lady who previously sat there alone and felt forgotten but the entire room.

This helped restored my hope in humanity.

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u/CCattLady 17d ago

The last couple of times I was in the ER with my elderly mom it was at least 10 hours.

She had to be hospitalized from the exhaustion of waiting, literally. They told me if she'd been seen earlier they would have treated her and sent her home.

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u/Few-Meaning7207 17d ago

Oh my. That is shockingly unbelievable. I hope you put in a complaint. I wish her well.