r/techsupport • u/AstralQuads • 7h ago
Open | Software OneDrive has taken my email captive.
Wow. I'm being held to ransom by Microsoft! OneDrive was set up automatically on this desktop computer when I bought it, i believe. I didn't ask for it, but it started automatically saving all my files and pics to it. I would select not to, but it would override me. It wasn't an issue until now. So I didn't renew my Microsoft Office subscription this year because I'm not using it that much. Just today Outlook told me it was out of storage, and that out of storage is caused by OneDrive being 2500% over the limit.... What? First I've heard of a limit to it. I now can't send any emails until I resolve the over limit issue. But when I go to OneDrive, it wont let me delete any files.... because I am over the limit??!! WTF? Of course the option to resolve this is to set up a monthly debit with Microsoft of $16 per month for 1TB of cloud storage. Storage that I never freaking wanted!!! Has anyone had this issue and fixed it? Do I have to subscribe to be able to delete it all?